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LogoDesignOffice ensures the safety and security of clients’ personal information. Our staff collects the information which is essential for the order process. However, we follow strict standards of using the information that restricts us from sharing it with individuals outside the radius or third party unless the clients agree to provide us the permission to do so.
Information Collection
The staff at our company collects information from the clients through phone, e-mail, contact us, and order form. These information collection functions are theft-protected as per the policy defined by LogoDesignOffice.
We ensure that no information is leaked or disclosed, sold, or shared with any third party services. Additionally, we never ask for complete details at the beginning of the process. Personal information includes name, company’s name, contact information, and billing address.
Along with the necessary details, we also require creative information that is significant for proceeding with the order. This includes inspirational ideas, feedback, and complaints about our service.
LogoDesignOffice also needs technical information. The details include the browser version, IP address, operating system, and date and time when you visit the site. We also use Google Analytics to collect the necessary information.
Usage Of Collected Information
Our professionals interpret your information for understanding your expectations about the service. Also, we comprehend the details to gather the resources needed to complete the process. The billing information is also used to deliver the service to the client without any hassle.
With the e-mail address, we communicate with our clients regarding the order status, opinions, delivery, and comments of the product.
For us, this information serves as great importance in creating effective marketing strategies. We use these strategies to build compelling campaigns for engaging more customers to the business.
Consumer Data safety Measures
We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse. In case you are asked by our staff member to share the credit card information with them, kindly do report this event to the email address given on our website.
Your ordered work may be forwarded to any of our production and service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.
Privacy Of Payments
LogoDesignOffice ensures and practices the best privacy terms for payments. We use different payment modes to offer the acceptance facility to the customers. Our payment processor includes Secure Sockets Layer (SSL) which is included in the domain. In this way, the end-to-end billing processes are secured and protected from any theft.
Confidentiality
LogoDesignOffice ensures confidentiality to the clients. We never compromise on the security objective and that’s why our practice is to keep the sensitive information confidential from any theft or fraud activity.
Your personal information is only used for business processes and establishing communication with you. Therefore, all the provided details are kept and stored in a secure location which is only accessible by the concerned authority.
Amendments
LogoDeisgnOffice has the right to amend the privacy policy with changing security dynamics and concerns.
However, any changes performed during the order process is communicated to the clients.
Conditions Of Information Disclosure
We avoid information disclosure in the first place. However, the country law for judicial proceedings, legal procedures, or court orders can bound us to abide by the policy and perform information disclosure.
Contact Us
For more information or concerns regarding our privacy statement, contact us directly at contactus@logodesignoffice.com.
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